Cookie Policy

1. Introduction

This Cookie Policy explains how Conservatory (the "Service"), operated by Symphony UI, LLC ("Company," "we," "us," or "our"), uses cookies and similar tracking technologies when you visit our website at www.conservatory.app and use our Service.

This policy should be read together with our Privacy Policy and Terms of Service.

By continuing to use our Service, you consent to our use of cookies as described in this Cookie Policy. You can manage or disable cookies at any time through your browser settings or our cookie consent banner.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies typically contain:

• The name of the website that created the cookie
• A unique identifier (a string of letters and numbers)
• An expiration date (some cookies expire when you close your browser; others persist for longer)

2.1 Types of Cookies

Session Cookies: Temporary cookies that expire when you close your browser. They allow websites to link your actions during a single browsing session.

Persistent Cookies: Cookies that remain on your device for a set period or until you manually delete them. They remember your preferences across multiple visits.

First-Party Cookies: Cookies set by the website you're visiting (in this case, Conservatory).

Third-Party Cookies: Cookies set by external services or partners (e.g., Google Analytics, advertising networks).

3. Similar Technologies

In addition to cookies, we use other tracking technologies:

• Web Beacons (Pixels): Tiny graphics embedded in web pages or emails to track user behavior
• Local Storage: HTML5 local storage that stores data in your browser
• Session Storage: Temporary storage that clears when you close your browser
• ETags: HTTP headers used to validate cached resources
• Browser Fingerprinting: Techniques that collect information about your device configuration

For simplicity, we refer to all these technologies collectively as "cookies" in this policy.

4. Why We Use Cookies

We use cookies for the following purposes:

• Essential Functionality: To make the Service work correctly (authentication, security, session management)
• Performance and Analytics: To understand how users interact with the Service and identify areas for improvement
• Personalization: To remember your preferences and settings
• Security: To detect and prevent fraud, abuse, and unauthorized access
• Marketing and Advertising: To deliver relevant content and measure campaign effectiveness
• Third-Party Services: To enable integrations with GitHub, Google, payment processors, and analytics providers

5. Cookies We Use

The following table provides detailed information about the cookies we use:

5.1 Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be disabled without breaking core functionality.

5.2 Performance and Analytics Cookies

These cookies help us understand how users interact with our Service. They collect aggregated, anonymized data.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.3 Functional Cookies

These cookies enable enhanced functionality and personalization.

5.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness. You can opt out of these cookies through our cookie consent banner.

5.5 Social Media Cookies

These cookies enable social media features and track social sharing activity.

6. Third-Party Cookies

Some cookies on our Service are set by third-party services we use:

• Google Analytics: Web analytics service (Privacy Policy)
• Mixpanel: Product analytics platform (Privacy Policy)
• Stripe: Payment processing (Privacy Policy)
• Intercom: Customer support chat (Privacy Policy)
• Cloudflare: CDN and security (Privacy Policy)
• Google OAuth: Authentication (Privacy Policy)
• GitHub OAuth: Authentication and integration (Privacy Policy)
• Facebook Pixel: Ad tracking (Privacy Policy)
• LinkedIn Insight Tag: Ad tracking (Privacy Policy)

We do not control these third-party cookies. For more information, review their respective privacy policies.

7. Legal Basis for Using Cookies (GDPR)

For users in the European Economic Area (EEA), UK, or Switzerland, we rely on the following legal bases:

• Consent: For non-essential cookies (analytics, marketing, social media), we obtain your explicit consent via our cookie banner.
• Legitimate Interests: For essential cookies required for security, fraud prevention, and core Service functionality.
• Contractual Necessity: For cookies required to perform our contract with you (e.g., authentication).

You can withdraw consent at any time by adjusting your cookie preferences.

8. How to Manage Cookies

You have several options to manage or disable cookies:

8.1 Cookie Consent Banner

When you first visit Conservatory, a cookie consent banner appears, allowing you to:

• Accept All: Consent to all cookies (including marketing and analytics)
• Reject All: Decline non-essential cookies (only essential cookies will be used)
• Customize Preferences: Choose which cookie categories to allow or block

You can update your preferences anytime by clicking the "Cookie Settings" link in the footer.

8.2 Browser Settings

Most browsers allow you to control cookies through their settings. Here's how:

• Google Chrome: Settings → Privacy and security → Cookies and other site data (Learn more)
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data (Learn more)
• Safari: Preferences → Privacy → Manage Website Data (Learn more)
• Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies (Learn more)

Note: Disabling essential cookies may affect Service functionality. You may not be able to log in, save preferences, or use certain features.

8.3 Opt-Out Tools

You can opt out of specific tracking technologies:

• Google Analytics Opt-out: Download Browser Add-on
• Do Not Track (DNT): Enable DNT in your browser settings (note: not all services honor DNT signals)
• Network Advertising Initiative (NAI): Opt out of targeted advertising
• Digital Advertising Alliance (DAA): Opt out of interest-based ads
• Facebook Ads: Manage ad preferences
• Google Ads: Manage ad personalization

8.4 Mobile Devices

On mobile devices, you can control tracking through device settings:

• iOS: Settings → Privacy & Security → Tracking (disable "Allow Apps to Request to Track")
• Android: Settings → Google → Ads → Opt out of Ads Personalization

9. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites not to track your browsing activity.

Currently, there is no industry standard for how to interpret DNT signals. Conservatory does not respond to DNT signals at this time. However, you can manage cookies through our consent banner or browser settings.

10. Global Privacy Control (GPC)

The Global Privacy Control (GPC) is a browser signal that communicates your opt-out preference for data sharing and targeted advertising.

Conservatory honors GPC signals. If your browser sends a GPC signal, we will automatically:

• Disable non-essential cookies (marketing, advertising, analytics)
• Opt you out of data sharing with third parties
• Not sell or share your Personal Information (where applicable)

To enable GPC, use a compatible browser or browser extension (Learn more).

11. How Long Do Cookies Last?

Cookie duration varies depending on the type:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a set period (ranging from minutes to years, as specified in the tables above)

You can manually delete cookies anytime through your browser settings.

12. Children's Privacy

Conservatory is not intended for individuals under the age of 18. We do not knowingly use cookies to collect information from children under 18.

If we discover that we have collected data from a child under 18, we will delete it immediately. Parents or guardians who believe we have collected data from their child should contact us.

13. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.

Notice of Changes: We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this page
• Displaying a notice on our website or in the Service
• Sending an email notification (for significant changes)

Your continued use of the Service after changes take effect constitutes acceptance of the updated Cookie Policy.

14. Contact Us

If you have questions or concerns about this Cookie Policy or our use of cookies, please contact us:

Symphony UI, LLC
Privacy Team
1000 5th Street
Suite 200-N4
FL 33139, USA
Email: Contact Us